Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Magique Theater website, booking system, and services offered.

By accessing our website or making a booking, you agree to be bound by these Terms. If you do not accept these Terms, please refrain from using our services.


User Responsibilities

By using our website or booking a service, you agree to:

  • Provide accurate and complete personal information during booking

  • Use the services only for lawful, private, non-commercial celebrations

  • Refrain from reselling, sublicensing, or misrepresenting our services

  • Arrive on time and follow the conduct guidelines provided during your visit

  • Respect other customers, staff, and our property

You are responsible for any damage or misconduct caused by you or your guests during your booking.


Payment Terms

  • A partial or full advance payment is required to confirm bookings

  • Payment can be made via Razorpay, UPI, credit/debit cards, or cash (location dependent)

  • All pricing is inclusive of applicable taxes unless stated otherwise

  • Add-ons (e.g., cakes, fog, photoshoot) are charged separately and must be paid in advance

  • Final payment must be completed before or at the start of your scheduled event

We reserve the right to cancel unconfirmed bookings or delay service for non-payment.


Booking Cancellation & Rescheduling

  • Cancellations made 24+ hours in advance may be eligible for a full refund

  • Cancellations within 12 hours of booking time will not be refunded

  • One-time rescheduling is allowed up to 12 hours before the scheduled slot (subject to availability)

  • Magique Theater reserves the right to cancel bookings due to operational or safety concerns. A full refund or reschedule will be offered in such cases.


Intellectual Property Rights

All content on this website — including text, graphics, images, designs, logos, service names, decor themes, and custom setups — is the exclusive property of Magique Theater.

You may not:

  • Copy, modify, or reuse any part of the website or content for commercial purposes

  • Use Magique Theater branding or promotional content without written permission

  • Record or photograph interior decor for resale or duplication


Limitation of Liability

Magique Theater will not be liable for:

  • Any indirect, incidental, or consequential damages resulting from your use of our services

  • Personal belongings lost or left behind during your visit

  • Interruptions caused by third-party services (OTT platforms, payment gateways)

  • Accidents caused due to non-compliance with our in-theater safety rules

Total liability for any claim will be limited to the value of the booking made.


Termination & Suspension

We reserve the right to suspend or terminate your access to our services if:

  • You violate any of these Terms

  • You misuse the property or behave inappropriately with staff or other guests

  • You attempt to damage, hack, or misuse our website or booking system

No refund will be provided in case of termination due to misconduct or policy violation.


Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Lucknow, Uttar Pradesh.


Changes to the Terms

We may update or modify these Terms from time to time. The latest version will always be available on our website with the updated date. Continued use of our services implies your acceptance of the revised terms.

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